Return Policy

You may return an item within 90 business days of the date you received it for a full refund (less shipping/handling). We will gladly accept unworn, unwashed, unaltered or unused merchandise in saleable condition for a full refund.

In addition, Projerseyfans is not responsible for any lost returns. We recommend using a shipping method with a proof of delivery or tracking number. We do not currently generate return labels for international shipments and the customer will be responsible for the return shipment and fees.

After receiving your return, please allow 2 to 7 business days for the return to be processed. You will be notified by email when the refund is complete!

“Notes:
Items discounted by more than 30% and customized jerseys are considered final sale and cannot be returned. Store credit (cash coupons) may be refunded for returns requested more than 90 business days after receipt.”

 

Exchange Policy

Currently, we do not provide exchange or price-matching services. If you would like to exchange an item, kindly refer to our return policy and follow the specified steps. Once you have completed the return process, you can place a new order for the desired items.

For assistance with damaged items or any further inquiries about returns, please contact us at [email protected]. We are here to provide support and address any concerns you may have.

The following items cannot be returned or exchanged:

Due to the nature of these items, we do not accept returns of custom personalized orders or digital orders unless they are damaged or defective upon arrival.

Here is a more detailed explanation of each type of item:

• Custom personalized orders: These are items that have been made to your specific requirements, such as a jersey with your name and number on it. Because these items are made to order, we cannot accept returns unless they are damaged or defective.
• Digital orders: These are items that are delivered in a digital format, such as an e-book or a song download. Because these items can be easily copied and distributed, we cannot accept returns unless they are damaged or defective.

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Returns and exchanges can be made to the following address:

Recipient:

Ayden Zeng

Recipient Address:

Unit 6, Floor 10, Unit 1, Building 128, Northeast Sixth Street (Diamond 9), Dalian Free Trade Zone, Liaoning Province, China.

Phone Number:

0411-83771667

If you have any questions about our return policy, please contact us at [email protected]

Updated March 26, 2024

Best Regards

https://projerseyfans.co